Privacy Policy
Privacy Policy
At Jotnoo, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information, especially in relation to our Facebook, Instagram, and WhatsApp campaigns.
Information We Collect:
We may collect the following personal information:
- Name
- Email Address
- Phone Number
- Delivery Address
- WhatsApp Chat Information
- Information gathered from social media profiles (e.g., interactions on Facebook or Instagram)
Purpose of Collecting Information:
We use your personal information for the following purposes:
- Processing and delivering orders
- Communicating with you and providing customer support (via WhatsApp, email, or phone)
- Sending promotions and offers through our Facebook and Instagram campaigns
- Conducting market analysis and improving our advertising strategies
Sharing of Information:
We do not sell or trade your personal information to third parties. However, we may share your information in the following scenarios:
- Service Providers: We work with third-party service providers to handle delivery, payment processing, and advertising. They are required to keep your data secure.
- Legal Requirements: We may share your information if required by law.
Cookies:
We use cookies on our website to improve your experience and analyze user behavior. You can control how cookies are used via your browser settings.
Facebook, Instagram, and WhatsApp Campaigns:
We may use your information while running Facebook and Instagram ads, as well as when communicating with you via WhatsApp. Specifically:
- We use Facebook Pixel and Instagram Analytics to improve our ad targeting and performance.
- We may tailor ads based on the information collected through these platforms to show you more relevant content.
Your Rights:
You have control over your personal information. You can request access, correction, or deletion of your personal data at any time. You may also unsubscribe from our promotional emails, WhatsApp messages, or ads at your discretion.
Data Security:
We prioritize the security of your personal information. We implement appropriate measures to prevent unauthorized access, alteration, or disclosure of your data.
Contact Us:
If you have any questions or concerns about your personal information or this privacy policy, please contact us:
- Email: [email protected]
- WhatsApp: 01799007790
Policy Updates:
We reserve the right to update this privacy policy from time to time. Any changes will be posted on this page, so please check back regularly.
Thank you for trusting Jotnoo with your personal information. We are dedicated to keeping it safe and secure.
