Terms & Condition
Terms and Conditions
Welcome to Jotnoo. By accessing our website and purchasing from us, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making any purchase.
1. General
1.1. Acceptance of Terms: By using our website or services, you accept these terms in full. If you disagree with any part of these terms and conditions, you must not use our website.
1.2. Modifications: Jotnoo reserves the right to change or modify these terms at any time without prior notice. Changes will be effective immediately upon being posted on our website. You are responsible for reviewing these terms regularly.
2. Orders and Payment
2.1. Order Acceptance: All orders placed through our website or other platforms (such as WhatsApp) are subject to acceptance by Jotnoo. We reserve the right to cancel or refuse any order at our discretion.
2.2. Payment Terms: We offer Cash on Delivery (COD) as a payment option. No advance payment is required for COD orders.
2.3. Pricing: The prices listed on the website are in Bangladeshi Taka (BDT) and include applicable taxes. Jotnoo reserves the right to change the pricing at any time without notice.
3. Shipping and Delivery
3.1. Shipping Charges: We offer free delivery across Bangladesh. However, international shipping charges may apply for orders outside Bangladesh.
3.2. Delivery Time: Orders are typically delivered within 2-5 business days depending on the location. Delivery times may vary, and Jotnoo is not responsible for any delays due to third-party courier services.
4. Return and Refund Policy
4.1. Return Eligibility: You may request a return or exchange within 7 days of receiving the product. The product must be unused, undamaged, and in its original packaging. For more details, please refer to our Return and Refund Policy.
4.2. Refund: Refunds will be processed after we receive and inspect the returned product. The refund will be made through the original payment method (for example, bank transfer in case of COD).
5. Product Information and Availability
5.1. Product Descriptions: We make every effort to display the colors and details of our products accurately. However, we cannot guarantee that the colors you see on your screen will exactly match the actual product due to differences in monitors.
5.2. Availability: Product availability is subject to stock limitations. Jotnoo reserves the right to modify or discontinue any product at any time without notice.
6. Privacy and Data Protection
6.1. Data Use: By using our services, you agree to our collection and use of personal information as outlined in our Privacy Policy.
7. Limitation of Liability
7.1. General Limitation: Jotnoo will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products, including but not limited to loss of data, profits, or reputation.
7.2. Third-Party Links: Our website may contain links to third-party websites. Jotnoo is not responsible for the content, privacy policies, or practices of third-party sites.
8. Governing Law
8.1. Jurisdiction: These terms and conditions are governed by the laws of Bangladesh. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Bangladesh.
9. Intellectual Property
9.1. Content Ownership: All content, including text, images, graphics, and logos on our website, is the property of Jotnoo and protected by copyright and trademark laws. You may not use or reproduce any content without our prior written consent.
10. Contact Information
For any queries regarding these terms and conditions, please contact us:
- Email: [email protected]
- WhatsApp: 01799007790
By making a purchase with Jotnoo, you agree to these terms and conditions. We encourage you to review these terms regularly to stay informed of any changes.
